1. Data Controller
The controller responsible for processing your personal data is x1bet, the operator of the platform available at x1bet-vip.com. To exercise any rights related to your data or to ask questions about this Privacy Policy, please contact our Data Protection Officer (DPO) at contato@x1bet-vip.com. We respond to all requests within 15 business days, in accordance with the deadlines set out in the LGPD.
2. Data Collected
2.1 Data you provide at registration
When you create an account with x1bet, we collect the following information:
- Full name;
- CPF (Cadastro de Pessoas Físicas);
- Date of birth;
- Email address;
- Mobile phone number;
- Residential address (required for KYC verification).
2.2 Identity verification data (KYC)
To meet legal obligations and protect your account, the x1bet may request a copy of a government-issued ID (RG, CNH, or passport) and proof of address. These documents are used solely for identity verification and fraud prevention. They are not stored on publicly accessible servers.
2.3 Financial Data
To process deposits and withdrawals, we collect the data required for each payment method used: Pix key, boleto bancário details, or credit/debit card information. Full card data is processed directly by our partner payment providers — the x1bet does not store your full card number on its own servers.
2.4 Platform usage data
The x1bet automatically collects platform usage data: IP address, browser or app type and version, device operating system, pages visited, access times, events wagered on, casino games played, and crash games used. This data is used to improve the platform and detect irregular activity.
2.5 Communication data
When you contact x1bet via live chat or email, the content of those conversations is recorded for quality control and dispute resolution purposes.
3. Purpose of Processing
The data collected by x1bet are used exclusively for the following purposes:
- Create and manage your betting account;
- Process deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED;
- Process withdrawals via Pix to your registered key;
- Verify your identity and fulfill anti-money laundering (AML/CFT) obligations;
- Settle Sports Betting wagers, live casino sessions, and crash game rounds;
- Provide customer support in Portuguese;
- Send communications about your account, bets, withdrawals, and promotions you have opted into;
- Detect and prevent fraud, platform misuse, and multiple accounts;
- Comply with legal and regulatory obligations applicable to the platform's operation in Brazil;
- Continuously improve the platform experience based on usage patterns.
The x1bet does not use your data for third-party marketing, data broker profiling, or any purpose beyond those listed above.
4. Legal Basis (LGPD)
Every data processing operation carried out by x1bet has a defined legal basis in accordance with Articles 7 and 11 of the LGPD:
- Contract performance: processing required to create and manage your account, handle bets, and process payments;
- Legal obligation: identity verification (KYC), anti-money laundering compliance, and tax obligations;
- Legitimate interest: fraud prevention, platform security, service improvement, and behavioral analysis for irregularity detection;
- Consent: sending marketing communications and promotions beyond those necessary to operate your account — you may withdraw this consent at any time by emailing contato@x1bet-vip.com.
5. Data Sharing
The x1bet does not sell personal data. Sharing occurs only in the following cases and always with appropriate safeguards:
5.1 Payment Providers
To process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, we share only the strictly necessary data with our partner payment providers. These providers act as data processors and are contractually required to use that information solely to process the specific transaction.
5.2 Game providers
To operate live casino games, crash games (Aviator, Spaceman, JetX), and other titles, some session data is shared with game providers (such as Spribe, Pragmatic Play, and SmartSoft Gaming). This data is limited to what is necessary for game mechanics and is governed by data processing agreements with each provider.
5.3 Legal Obligations
The x1bet may disclose personal data when required by law, court order, request from a competent authority, or in the context of anti-money laundering efforts. In such cases, we disclose only the minimum required by the legal determination.
5.4 What We Don't Do
The x1bet does not share data with advertising networks, does not sell user lists to third parties, does not allow business partners to access your personal data for their own purposes, and does not carry out profiling for resale.
6. Data Retention and Deletion
The x1bet retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations:
- Account data and betting history: retained for up to 5 years after account closure, in accordance with Brazilian financial and tax legislation;
- Financial transaction data (deposits and withdrawals via Pix): retained for the period required by Banco Central do Brasil regulations;
- Identity verification documents (KYC): retained for the period required by anti-money laundering regulations;
- Support communication data: retained for up to 2 years for quality control and dispute resolution purposes.
Once the retention period expires, data is securely deleted or anonymized in a way that makes it impossible to identify the account holder. You may request early deletion of data not subject to legal retention requirements by emailing contato@x1bet-vip.com.
7. Data Security
The x1bet implements technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Key measures include:
- 256-bit SSL encryption on all communications between your device and x1bet's servers;
- Passwords stored with cryptographic hashing — no x1bet employee has access to your password in plain text;
- Role-based access control: only staff members with a functional need may access users' personal data;
- Continuous monitoring of unauthorized access attempts and suspicious activity;
- Regular security testing and vulnerability audits of our systems.
In the event of a security incident that could put your rights at risk, x1bet will notify affected users and the ANPD within the timelines and procedures established by the LGPD.
8. Cookies and Tracking Technologies
The x1bet uses cookies and similar technologies to operate the platform, improve the user experience, and ensure session security. The types of cookies used are:
8.1 Essential cookies
Required for the platform's basic functionality — keeping your session authenticated, remembering language preferences, and securing confirmed bets. These cookies cannot be disabled without affecting your ability to use the platform.
8.2 Analytics cookies
Used to understand how users navigate the platform — which sections are visited most, how they reach the betting page, and which markets are most popular. Data is aggregated and does not identify users individually. You can opt out of these cookies in your browser settings.
8.3 Performance Cookies
They help identify errors, slowdowns, and technical issues so the x1bet fix them quickly. This data is also aggregated and cannot be linked to any individual.
The x1bet does not use third-party cookies for behavioral advertising based on your browsing activity outside the platform.
9. Minors
The platform of x1bet is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we identify that an account was created by a minor, it will be closed immediately, the data will be deleted, and the actual deposit balance will be returned to the legal guardian upon verification.
If you suspect that a minor has created an account on x1bet, please contact us immediately at contato@x1bet-vip.com so we can take the appropriate action.
10. Your Rights as a Data Subject (LGPD)
The LGPD grants you, as a data subject, the following rights regarding information processed by x1bet:
- Access: request confirmation that your data is being processed and obtain a copy of the data we hold about you;
- Correction: request the correction of incomplete, inaccurate, or outdated data;
- Anonymization or deletion: request that data which is unnecessary, excessive, or processed in violation of the LGPD be anonymized, blocked, or deleted;
- Portability: request the portability of your data to another service provider, in accordance with ANPD regulations;
- Sharing information: find out which entities x1bet shares your data with;
- Consent withdrawal: withdraw consent for processing based on that legal basis, without affecting any processing carried out prior to the withdrawal;
- Objection: object to processing carried out on the basis of legitimate interest where it disproportionately affects your rights;
- Complaint to the ANPD: file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) if you believe your rights have been violated.
To exercise any of these rights, submit your request to contato@x1bet-vip.com with the subject line "LGPD Rights". We will respond within 15 business days and may ask you to confirm your identity before processing the request.
11. International Data Transfers
Some technology and service providers used by x1bet — such as cloud infrastructure providers and certified game providers — may process data on servers located outside Brazil. When this occurs, x1bet adopts the measures set out in the LGPD to ensure that the level of protection for your data is equivalent to that established by Brazilian law, including data-specific contractual clauses with each partner involved.
12. Changes to this Policy
The x1bet may update this Privacy Policy at any time to reflect changes in Brazilian law, data processing practices, or the services offered. Material changes will be communicated by email to all registered users at least 7 days before taking effect.
The current version of this policy is always available on this page, with the date of the last update shown. Continued use of the platform after the new terms take effect constitutes acceptance of the changes. If you have any questions, contact us at contato@x1bet-vip.com.